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Purchase Protection

If an eligible purchase you do not arrive or does not match the seller's description, we can refund the full amount, including shipping charges.
To learn more, see our Terms of Use.
important rules

The purchase protection does not apply if the seller has described the object in precise detail, but you're not happy with the purchase; if you open the dispute after more than 180 days from the date of purchase; or if your PayPal account is not in good standing. Pay attention to these rules.
What purchases are not covered?

The protection does not apply in the case of property and vehicles (of any kind). The purchase protection is not also covers, items purchased in person or the money you send to family and friends. You must file a complaint within 180 days of purchase.
Unauthorized use of your account

We can cover you in the event of unauthorized purchases from you, but executed with your PayPal account if you report the problem within 60 days. Remember that there are requirements to be met.
Refunds

If an order does not arrive or does not match the seller's description, we can refund the full amount, including shipping charges. Remember that there are requirements to be met.
Assistance

Tell us about any suspicious activity, identity theft or phishing. We are ready to help.

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Wire Transfer Payment Payment by bank transfer takes longer to process your order, as the shipment of the order will be to credit the transaction.